We help businesses challenge unfavorable customs decisions, reduce penalties, and recover overpaid duties with our specialized appeal expertise.
Successful Appeals
Million $ Recovered
Years Experience
Satisfied Clients
We provide expert guidance through the complex customs appeal process to protect your business interests.
Our team includes former customs officials, specialized attorneys, and trade compliance experts with decades of experience.
We've successfully resolved over 500 customs appeals with an 85% success rate, saving clients millions in duties and penalties.
We understand the importance of resolving customs disputes quickly to minimize business disruption and financial impact.
We offer specialized services to address all aspects of customs disputes and appeals.
Challenge incorrect tariff classifications that result in higher duty rates.
Contest customs valuation decisions that inflate your duty liability.
Address challenges to your product's country of origin determinations.
Fight or mitigate penalties imposed for alleged customs violations.
Recover overpaid duties through protests and administrative claims.
Respond to customs seizures and fight for the release of your merchandise.
We follow a structured approach to maximize your chances of a successful customs appeal.
We begin with a thorough review of your case, analyzing all relevant documentation and identifying the key issues in dispute. Our experts evaluate the merits of your potential appeal and develop a strategic approach.
We gather all necessary supporting documentation, including technical specifications, manufacturing processes, pricing information, and relevant legal precedents to build a compelling case for your appeal.
Our team drafts comprehensive appeal documents that present your case clearly and persuasively, addressing all legal and technical aspects of the dispute with well-reasoned arguments and supporting evidence.
We file your appeal with the appropriate customs authorities and represent your interests throughout the process, including at hearings and meetings with customs officials, to advocate effectively for your position.
Upon successful resolution, we help you implement any necessary changes to your customs processes to ensure ongoing compliance and prevent similar issues in the future.
Real results we've achieved for our clients through successful customs appeals.
Successfully challenged the classification of specialized manufacturing equipment, resulting in a lower duty rate and a $1.2 million refund for a manufacturing client.
Reduced a $750,000 customs penalty to $25,000 by demonstrating reasonable care and implementing a comprehensive compliance program for an electronics importer.
Successfully defended a textile importer during an origin verification audit, preserving duty-free status under a free trade agreement and avoiding $3.5 million in potential duties.
Secured the release of seized food products valued at $450,000 by demonstrating compliance with labeling requirements and implementing corrective measures.
Successfully challenged customs' rejection of transaction value for related party transactions, saving a pharmaceutical company over $2 million in additional duties.
Recovered $875,000 in duty drawback claims that were initially denied, by providing additional documentation and legal arguments for an automotive parts exporter.
What our clients say about our customs appeal services.
"Their expertise in customs regulations is unmatched. They successfully appealed a classification decision that saved our company over $500,000 in duties. The team was professional, thorough, and kept us informed throughout the process."
Import Manager, Global Tech Industries
"When we faced a significant penalty for alleged valuation errors, their team stepped in and reduced our liability by 90%. They not only resolved the immediate issue but also helped us implement better compliance procedures to prevent future problems."
CFO, Innovative Imports Inc.
"Our shipment was seized at the border due to a documentation issue, causing significant business disruption. Their team acted quickly and professionally, securing the release of our goods within days. Their knowledge of customs procedures is exceptional."
Operations Director, Fresh Foods Distribution
Find answers to common questions about customs appeals.
Our team of experienced consultants can guide you through the entire process — from application to final compliance, across various schemes.